How can I receive a refund?

Can I have a fee refund?

If you successfully pass all phases of the Funded Account Challenge and are offered a FunderPro Funded Account, you will receive a full refund of your initial challenge payment with your first withdrawal request, which can be requested once you accumulate a minimum of $50.

In cases where you upgrade your account from a smaller account to a larger one, only the additional amount paid for the upgrade is eligible for a refund. The initial payment for the smaller account is non-refundable.

The fee/price refund is not applicable if you fail the challenge at any stage.

Once you pass all the Challenge phases and become a FunderPro Funded Trader you will receive a full price/fee refund with your first withdrawal request. You need to accumulate a minimum of $50 to request a payout.

You can also request a fee refund through our Contact Form by clicking on the following link: FunderPro Contact Form Page and the transaction will be processed within 14 days.

Can I have a refund if I purchased the challenge by mistake?

We offer refunds if you mistakenly purchased a Funded Account Challenge and have not initiated trading on it within 14 days, you qualify for a 100% refund. This refund is applicable only if you have not traded on your active account.

To withdraw from the contract, contact us through our Contact Form by clicking on the following link: FunderPro Contact Form Page within 14 days of your purchase.

You will receive a full-price/fee refund within 14 days from your initial refund request.