Cryptocurrency payment processing time
Cryptocurrency payments typically take 1–3 hours to process, depending on blockchain network activity and the number of confirmations required.
If your payment hasn't been confirmed after a few hours:
Double-check the payment status in your dashboard
Use a blockchain explorer to confirm whether your transaction was successfully sent and confirmed
Make sure the exact payment amount and address were used — small mismatches can cause delays
If the transaction appears stuck or unconfirmed, contact support with:
The transaction ID (hash)
The amount sent and timestamp
Our team will review and assist with next steps.