Payments & Transactions
Questions about billing, refunds, and payment methods.
5 articles
- How can I check the status of my transaction?Check your dashboard’s transaction history to see real-time payment statuses.
- Why hasn't my cryptocurrency payment been processed yet?Crypto payments usually take 1–3 hours. Delays may occur due to network congestion.
- Can I switch platform after purchase?Platform change conditions
- What can I do if I overpaid for an evaluation?What can I do if I overpaid for an evaluation?
- Why is my card payment not being accepted?Card not going through? Here are common causes and how to fix them.