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Why is my card payment not being accepted?

Card not going through? Here are common causes and how to fix them.

Updated over a month ago

If your card payment isn’t being accepted, try the following steps:

  • Verify your card details, including expiration date and CVV

  • Check if your bank has blocked the transaction or imposed any spending limits

  • Ensure your card supports international and online purchases

  • Make sure your browser is up to date

  • Clear your cookies and cache, then refresh the page

  • Try a different browser or device

⚠️ Card payments may also be restricted in certain countries due to regional regulations or provider limitations. If you're located in a restricted region, the transaction may automatically fail.


If the issue persists:

  • Try an alternative payment method

  • Contact your bank to lift any restrictions

  • Reach out to our support team for further assistancee

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