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What can I do if I overpaid for an evaluation?

What can I do if I overpaid for an evaluation?

Updated over a month ago

Overpayment assistance

If you accidentally sent more than the required amount for your evaluation, don’t worry — we can help.

Please submit a support ticket and include:

  • Your registered email address

  • The transaction ID or reference

  • The amount sent and date of payment

Our payments team will review the overpayment and arrange a refund or apply a credit to your account, depending on the situation.

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