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Why haven't I received my evaluation account purchased over the weekend?

Weekend purchases may rarely be delayed due to platform maintenance. Here’s what to do.

Updated over a month ago

Missing evaluation account after weekend purchase

If you purchased an evaluation account over the weekend, account activation may be slightly delayed due to platform maintenance.

In most cases, accounts are delivered by the next business day. If you haven’t received yours by then, please contact support via live chat or submit a ticket so the team can assist you promptly.

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