Skip to main content

Where can I find my trading platform login credentials?

Platform credentials are sent by email after your challenge purchase. Here’s what to expect.

Updated over 4 months ago

Where can I find my trading platform login credentials?

Once you purchase a Funded Account Challenge, your platform credentials will be sent to you via email. These details include:

  • Login ID

  • Trading server

  • Password

Make sure to check your inbox (and spam/promotions folders) after purchase.

Important note:

If your challenge is a two-phase model, you'll receive new credentials via email once you successfully complete Phase 1 and move into Phase 2.

If you didn’t receive the email or need it resent, please contact support via live chat or submit a ticket.

⚠️ You cannot change platform once purchased a challenge

Did this answer your question?